Provisioning Services
Provisioning Services consist of installation, implementation, configuration and/or verification activities for the enabling of an ICT product or service within the customer’s organization
Delivered in combination with other types of services in our portfolio, it offers timely and accurate completion of a specific installation and configuration project. Typically, the provision of such services is associated with the deployment of a specific hardware and/or software
platform, such as the installation and configuration of a physical server (blade or standalone) as a node of a VMware cluster, or a storage device rather than a network segmentation software, such as VMware NSX.
Provisioning Services consist of installation, implementation, configuration and/or verification activities for the enabling of an ICT product or service within the customer’s organization
Delivered in combination with other types of services in our portfolio, it offers timely and accurate completion of a specific installation and configuration project.
Typically, the provision of such services is associated with the deployment of a specific hardware and/or software platform, such as the installation and configuration of a physical server (blade or standalone) as a node of a VMware cluster, or a storage device rather than a network segmentation software, such as VMware NSX.
In close collaboration with the Customer’s resources, the Service & Operations team carries out the following activities:
- Examines and acquires the technical requirements of the platform or hardware/software technology
- Conducts deployment planning to review pre-planning technical requirements and create provisioning plan
- Verifies customer IT infrastructure compliance for all required hardware and software requirements
- Examines and advises on customer implementation/cut-over plans
- Where present, performs hardware installation, including rack mount, labeling, wiring, power on, and possible management IP address configuration
- For hardware devices, validates that the current version of the supported driver and firmware is the latest or install updates as needed
- For software installations, verifies that the version is updated or in line with the version requested by the Customer and installs any patches or updates
- Performs system and software configuration tasks, including security updates
- Performs testing, validation, testing and production tasks
- Leads a transfer of basic knowledge through training on the job
- Examines and acquires the technical requirements of the platform or hardware/software technology
- Conducts deployment planning to review pre-planning technical requirements and create provisioning plan
- Verifies customer IT infrastructure compliance for all required hardware and software requirements
- Examines and advises on customer implementation/cut-over plans
- Where present, performs hardware installation, including rack mount, labeling, wiring, power on, and possible management IP address configuration
- For hardware devices, validates that the current version of the supported driver and firmware is the latest or install updates as needed
- For software installations, verifies that the version is updated or in line with the version requested by the Customer and installs any patches or updates
- Performs system and software configuration tasks, including security updates
- Performs testing, validation, testing and production tasks
- Leads a transfer of basic knowledge through training on the job