About us

In the heart of the company

System Innovation

Creators of technologies

System Innovation was born in February 2015 thanks to the ambitious and innovative vision of two professionals with consolidated experience in the ICT sector.

We are a dynamic company that promotes the improvement and evolution of companies’ business models by offering high-tech services and solutions.

System Innovation

Creators of technologies

System Innovation was born in February 2015 thanks to the ambitious and innovative vision of two professionals with consolidated experience in the ICT sector.

We are a dynamic company that promotes the improvement and evolution of companies’ business models by offering high-tech services and solutions.

A team of experts able to offer specialist consulting services in the areas of governance, security, resilience and project management of information systems.

Thanks to its expertises, System Innovation manages projects in companies involved in the financial, industrial, healthcare, manufacturing, retail, multi-utility, TELCO and public administration sectors.

Technological solutions in support of our customers, in order to always achieve new goals

The Company’s Mission

The customer is at the center of company strategies and operational and management processes

Over the years, System Innovation has developed an agile structure, capable of responding to its customers’ requests using cutting-edge technologies. We focus on the value of the services we provide to ensure effective management of technological systems and network applications.

System Innovation considers its customers as creative collaborators in the Value Chain, thus favoring the achievement of desired results.

All services offered are based on the guiding principles of ITIL best practices:

  • Focusing on the value of the service by understanding the customer’s expected results.
  • Starting from the current state by measuring existing services and methods in order to properly understand their status and what can be reused.
  • Proceeding iteratively with feedback loops to ensure that tangible results are returned timely and built to create further improvements.
  • Collaborating and promoting visibility through the involvement of all stakeholders and understanding individual workflows.
  • Thinking and working holistically on service management for all parties to work together in an integrated way in order to break down barriers between work silos.
  • Maintaining simplicity and convenience by adopting an easy approach, then gradually adding controls, tasks or metrics to insert new items and managing exceptions.
  • Enhancing work through the application of automation technologies so that people involved in the making of services can dedicate themselves to more complex activities.

Innovation to customer service

The adoption of innovation management methods and standards, such as Design Thinking, Co-Creation or user-centered innovation, allows to identify the benefits and improvements of business resulting from the adoption of emerging technologies.

System Innovation carries out a constant work of research, analysis and evaluation of emergent technologies and the most important applications on the market. All this is aimed towards innovative solutions for the integration of existing technologies, applications and services.

This allows to detect every change and novelty, identify the brands of the most innovative, appropriate and profitable solutions to be offered to customers.

Research
System Innovation always looks for the best technologies on the market
Analysis
All new technologies are analyzed in detail, in order to understand and identify the most innovative and safe solutions for the customer
Evaluation
Only after careful technical analysis, System Innovation will propose the best solution for the customer

Innovation to customer service

The adoption of innovation management methods and standards, such as Design Thinking, Co-Creation or user-centered innovation, allows to identify the benefits and improvements of business resulting from the adoption of emerging technologies.

System Innovation carries out a constant work of research, analysis and evaluation of emergent technologies and the most important applications on the market. All this is aimed towards innovative solutions for the integration of existing technologies, applications and services.

This allows to detect every change and novelty, identify the brands of the most innovative, appropriate and profitable solutions to be offered to customers.

Research
System Innovation always looks for the best technologies on the market
Analysis
All new technologies are analyzed in detail, in order to understand and identify the most innovative and safe solutions for the customer
Evaluation
Only after careful technical analysis, System Innovation will propose the best solution for the customer

The value of information quality and security

The goal of System Innovation is to offer services and products that meet customer needs and expectations. To such for this purpose, an Integrated Management System has been implemented according to the ISO 9001 (Quality Management System) and ISO 27001 (Information Security Management System) standards.

This System allows us to optimize primary and support processes, guarantee compliance with applied standards and continuous improvement of performance. All this is possible thanks to the awareness and responsibility of our Team which guarantees the rigor of its work in compliance with the reference standards.

The value of information quality and security

The goal of System Innovation is to offer services and products that meet customer needs and expectations. To such for this purpose, an Integrated Management System has been implemented according to the ISO 9001 (Quality Management System) and ISO 27001 (Information Security Management System) standards.

This System allows us to optimize primary and support processes, guarantee compliance with applied standards and continuous improvement of performance. All this is possible thanks to the awareness and responsibility of our Team which guarantees the rigor of its work in compliance with the reference standards.

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